'Digital citizenship' is a broad and evolving concept. It reflects a number of different behaviours which include, but are not limited to, appropriate and effective ways we interact with people and/or information through media and technology. It is built on and guided by a set of values and principles reflecting the greater communities in which we work and play.
The National Library - Services to Schools, has identified seven key themes we think are important to the development of effective digital citizens. Although this is still a relatively new space, these themes and accompanying questions can help you to collaboratively develop and promote digital citizenship among all members of the school community.
Defining digital citizenship
Understanding the shared landscape
Cyber-sensitivity and sensibility
Research and critical thinking
Personal currency and digital footprint
Beyond our borders
The concept of citizenship is always evolving; shaped by cultures, institutions and politics. It has strong ties to the democratic ideals of participation, contribution, and provision of a service to a group and/or the greater good. However, the information age has brought rapid changes in technology and an unprecedented access to information. This has had a major impact on issues such as rights, safety and responsibility. For citizens to be responsible, safe and digitally literate requires new social and technical skills and competencies.
Netsafe in consultation with teachers has produced this definition of a digital citizen:
A digital citizen:
- is a confident and capable user of ICT
- uses technologies to participate in educational, cultural, and economic activities
- uses and develops critical thinking skills in cyberspace
- is literate in the language, symbols, and texts of digital technologies
- is aware of ICT challenges and can manage them effectively
- uses ICT to relate to others in positive, meaningful ways
- demonstrates honesty and integrity and ethical behaviour in their use of ICT
- respects the concepts of privacy and freedom of speech in a digital world
- contributes and actively promotes the values of digital citizenship
Just how does one go about being a good digital citizen? As outlined by Netsafe in the graphic below, being a good digital citizen requires a synergy between digital literacies, digital capabilities, cybersafety skills, values and competencies. Your ability to draw on these elements while navigating digital spaces will allow you to be critical and mindful of resources and information, and relate to and problem solve with others in a networked community. It is about making sense of a world that is accelerating at an unprecedented pace. In a way, this is citizenship redefined.
Understanding the shared landscape requires you to know the environment in which you are exploring the concepts of digital citizenship. Staff, students, parents and various members of the community play an important role in identifying and reinforcing values, establishing expectations and developing guidelines and rules to live by. A co-created document that ties in with existing school values and agreements makes it more likely that the ideas and concepts of digital citizenship will be embraced. Questions you might like to explore before creating a document include:
- How well does the community understand digital citizenship and its role in different learning environments? How has this been communicated to parents?
- How does the school library support digital citizenship? Why is it an important physical, virtual and social space?
Online and digital communication has a time, place and appropriate context. Behaviour online should reflect the values and principles shared by your school community. How you interact online also has an impact on self image, esteem and your ability to work with others in a variety of online spaces.
- How do you ensure your behaviour online is consistent with your behaviour offline?
- How do you know who you can trust?
- Where can you get support when you feel unsafe or unsure about what you see online?
'You don't have to see a robber to be robbed.' Students at Elim Christian College (Auckland) share their digital citizenship video on being cautious with personal information online. Helping schools develop their student voice is another way we can offer support around digital citizenship.
One of the most important elements of being a good digital citizen is the ability to be digitally literate – being able to filter and make sense of the vast amounts of information available to us. Many online resources haven’t been scrutinised in ways that many hard copy resources have and require critical analysis. Although internet access makes locating tools and resources reasonably easy, you must also be able to effectively search for reliable and accurate resources and information, when it is most needed.
- How can you become an effective ‘conscious curator’?
- What search tools and strategies will most effectively support your learning?
- How can you measure the reliability and accuracy of different resources?
Find out about some of the National Library’s online resources along with a selection from other New Zealand institutions.
Download the Website evaluation template and modify to suit your students' needs.
Possibly one of the most vague and grey areas of understanding at schools is copyright.The treatment of copyright and intellectual property at school can vary greatly between staff and students.
This can range from staff copying and pasting works of copyright holders without permission, to students sharing a slideshow with music without crediting the writer of the song being used.
While it is not possible to cover such a wide range of potential infringements or issues, it ultimately falls on teachers and librarians to model a mindful and deliberate approach to copyright.
- What are the important facts to know about copyright in New Zealand and how they affect teaching?
- How do you appropriately model best practice in using, sharing, and creating works and resources?
- What guidelines and policies does your school have regarding copyright and intellectual property?
Download Intellectual Property and Copyright - attitudes and behaviours documents below.
How often do you read the terms and conditions when signing up for a new social media site, app or service online?
In 2011 an article in the Guardian looked at research which showed that in the UK only 7 percent of people read the terms and conditions when signing up for services and products online. It also revealed that 21 percent of Britons said they had suffered as a result of not reading the terms and conditions box before ticking.
Questions to consider include:
- Who collects my personal information on a social network? For example what are Facebook's policies around sharing, rights and responsibilities?
- How does my personal information affect the way I navigate content and interact online?
- How do I ensure my digital footprint represents the person I want to portray in an online environment?
We live in an increasingly globalised world - connected digitally to friends and family, colleagues and students around the world. Online tools and social media are used by many to inform, promote, transform and improve – globally and locally.
- What examples are there of individuals using online tools and resources to inform or improve social justice?
- How can I promote the values of digital citizenship in my school community?
- How do I promote the values of digital citizenship to think globally and act locally?
Google has developed an interactive curriculum Understanding YouTube & Digital Citizenship for teachers of secondary students.
The NSW government provides an interactive Digital Citizenship toolkit for teachers as well as students at primary and secondary level.
Intellectual Property and copyright
The Intellectual Property Office of New Zealand (IPONZ) is the government agency responsible for granting and registering intellectual property rights. It also provides a range of information on copyright, trademarks, patents, design and plant variety rights.
Creative Commons in Schools provides information, case studies and resources for schools looking to develop a Creative Commons (CC) policy. Using CC licences enable school staff to legally share and collaborate with other New Zealand educators.
The Copyright Council of New Zealand has a downloadable resource for educators.
TKI has information about Copyright in schools for principals, teachers, library staff and students.
View the Spartan Guide for more information about copyright along with sources of Creative Commons and fair use images and sounds.
Download the following documents for use in your school community.