Services to Schools Transformation - Q&A

The National Library is transforming the way it supports schools in order to increase the reach and impact of its service.

Contents

What is the Services to Schools Transformation Programme?
What is the rationale for the service changes?
What is the timeline for the change process?
What is happening to lending services?
What are digital content services?
What are capability building services?
What are system support services?

What is the Services to Schools Transformation Programme?

We have developed a new vision statement which is for:

All young people to have access to effective and connected library services and library learning environments that support their development as readers and digitally literate learners.

The National Library Services to Schools Team continues to support teachers and schools through the provision of print and online resources, and the development of school libraries.

We are moving to achieve our vision by implementing services with an increased emphasis on the priority areas of reading engagement, digital literacy and modern library learning environments.

What is the rationale for the service changes?

Why are services to schools changing?

The services we provide to schools are changing so that we can increase the reach and impact of the services. The transformation will enable us to improve reading engagement for students, support digital literacy for students and teachers and support the development of modern library learning environments.

Read the Review of National Library’s Services to Schools

Read the Transformation Project Services Strategy 2015 – 2018

What is the timeline for the change process?

When are services for schools changing?

The National Library Services to Schools Transformation Project Services Strategy 2015 – 2018 (Services Strategy) provides the foundation for the 4 year programme of change.

Implementation of new service offering will started in January 2016 with prototype services coming into effect from the beginning of the school year. These are ‘prototype’ services, subject to a further year of testing and shaping with schools and an expert panel.

How will the services be changed?

Services are being developed through a service design process, which uses both customer and expert perspectives. This means schools and leaders in the education, library and digital development fields are involved in the process. The service design process is reflected in the following diagram. The service design process takes place through to the end of 2017 with the bulk of service development and refinement taking place from mid-2015 through to mid-2017.

Service Design Process Steps June 2015
Service Design Process Steps June 2015

How schools, librarians and the sector are involved in the change process?

We have developed a service design and testing process that schools and the sector have been invited to take part in. This is enabling us to work with a wide, representative cross-section of New Zealand schools.

What is happening to lending services?

Read about the refinements to our 2017 whole-school lending service. 

Latest updates from Services to Schools

What are digital content services?

The online resources will be made up of quality, curated content and guides for content use. They will be freely available to New Zealand students, teachers and librarians. The online resources will include a new integrated approach to the framing of existing curated content such as Epic, Digital NZ, Any Questions, ManyAnswers, High-Interest Topics, and Primary Sources Galleries. Exemplars, tools and guides will be included.  Our new digital content service will be introduced during 2016.

What are capability building services?

Capability building services are about increasing confidence, skill and knowledge in students, educators and their communities. These services are equally relevant to all three strategic priorities.

The capability building services will be introduced during 2016 and will include:

  • Online professional development: Self-paced and facilitated online professional development courses for educators
  • Services to Schools learning events: Learning events planned and run by Services to Schools
  • Contributions to other events: Learning events planned and run by other organisations within which Services to Schools contributes as appropriate
  • Targeted innovation programmes: A limited number of individually negotiated library and learning-related projects in identified school communities and contexts
  • AnyQuestions targeted demonstrations: For teachers and students within identified schools
  • Professional learning networks
  • Repositories of professional content: Existing content will be reframed and new content created to support the 3 strategic priorities:
    • Digital literacy online
    • Reading engagement online
    • School libraries online

What are system support services?

System support services connect and support educators and school libraries at a national level. They provide frameworks, products and expertise to assist individual libraries and the library, education and literacy sector(s) as a whole. System support services reflect and support all three strategic priorities. We will be looking to explore opportunities to develop systems support at a national level around such things as:

  • Online cataloguing support
  • Collection development advice and procurement
  • National strategic school library framework
  • Significant partnerships
  • Research
  • Integrated library management systems